Effective Date: May 30, 2025
Welcome to Arcadia Earth ("Arcadia Earth," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, located at [www.arcadia.earth], and any related services, content, and experiences offered online or in person.
By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. Use of the Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You may not use the website:
- In any way that violates applicable laws or regulations.
- To exploit or harm minors.
- To transmit or procure the sending of any advertising or promotional material without our prior written consent.
2. Intellectual Property Rights
Unless otherwise stated, the content on this website, including text, graphics, logos, images, and software, is the property of Arcadia Earth or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of our website or its content without our prior written permission.
3. Tickets and Reservations
3.1. Ticket Purchase
All ticket sales are subject to availability and are final once confirmed. Tickets are valid only for the date and time selected and may be subject to additional terms stated at the time of purchase.
3.2. Refunds and Exchanges
Tickets are non-refundable unless required by law or if the event is canceled. Changes to the date/time may be allowed at our discretion, subject to availability.
3.3. Entry
You must present a valid ticket for admission to the experience. Late arrivals may not be guaranteed entry, and no refunds will be provided for missed time slots.
4. Immersive Experience Safety
Your safety is important to us. Some elements of our experience may include:
- Low lighting
- Sound effects
- Physical movement or confined spaces
By attending, you acknowledge and accept the inherent risks of participation. You are responsible for determining your fitness for participation.
5. Age Requirements
Arcadia Earth is a family-friendly experience, but certain content or sections may be best suited for specific age groups. Please review age guidelines when booking.
Children under 13 must be accompanied by a responsible adult at all times. No children under 6 are allowed entry.
6. User Conduct
You agree not to:
- Use the website or experience for unlawful or harmful purposes.
- Attempt to access restricted areas without permission.
- Post or transmit unauthorized commercial content or malware.
- Record, photograph, or livestream any part of the experience where prohibited.
We reserve the right to remove anyone from the experience or restrict website access for violating these rules.
7. Privacy Policy
Our Privacy Policy explains how we collect, use, and protect your personal data. By using our website or services, you consent to the terms of our Privacy Policy.
8. Disclaimer of Warranties
The website and experience are provided **“as is”** and **“as available.”** We make no guarantees about the accuracy, reliability, or suitability of the content for your purposes.
We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
9. Limitation of Liability
To the fullest extent allowed by law, Arcadia Earth and its affiliates shall not be liable for any damages (direct or indirect) resulting from your use of the website or participation in the experience.
10. Indemnification
You agree to indemnify, defend, and hold harmless Arcadia Earth and its affiliates from any claims, damages, liabilities, and expenses (including attorney’s fees) arising out of your use of the website or violation of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Delaware, without regard to its conflict of law provisions.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the new Terms.
Contact Us
If you have questions about these Terms, please contact us at info@arcadia.earth.