LEAD EXPLORER (Tour Guide)

TO APPLY PLEASE SEND US AN EMAIL TO CAREERS@ARCADIA.EARTH WITH YOUR RESUME AND COVER LETTER.

  • Active from August 15, 2019 through January 15, 2020

  • Paid hourly and accepting Full-time / Part-time availability

Reporting directly to the Store and Assistant Store Managers, the Lead Explorer will be a vital ambassador and be the direct point of contact after check-in for all visitors experiencing Arcadia Earth. You hold a great understanding of our planet’s current conditions. You love to thoroughly discuss and educate while guiding the audience through each of the 15 immersive experiences. You protect the environment and ensure a safe, healthy and respectful visit of the art exhibit. Our team embraces love for the planet, integrity, hospitality, and the Lead Explorer will contribute to this culture while giving guests a proper solution-driven and exceptional experience. 

Duties:

  • Welcome guests and explain Arcadia Earth

  • Guide visitors throughout the rooms

  • Educate visitors on each of the installations: its values and messaging 

  • Highlight the “YOU CAN HELP” positive messaging 

  • Discuss clearly and passionately about the problems and solutions

  • Listen to guest feedback and positively respond

  • Assist guests with the Arcadia Earth App, which allows guests to experience the AR, VR, and projection mapping

  • Always maintain appropriate appearance and awesome attitude

  • Report to Store and Assistant Store Managers when conducting sensory checks to ensure sound, smell, lighting, and appearance of the entire exhibition remains at Arcadia’s high quality standard 

  • Carry Arcadia Earth’s culture of positive messaging and eco-conscious decision-making 

  • Introduce the guests to the marketplace, and explain the value of buying responsible products 

Requirements aka Who You Are:

  • 1-2 years of experience in the retail or hospitality industry

  • Excellent and professional verbal communicator

  • You are a leader

  • You are confident and radiate positive energy

  • Passionate about the environment, and embrace a sustainable lifestyle 

  • You are a “people person” and find joy in connecting with others

  • You are excited to grow with Arcadia

TO APPLY PLEASE SEND US AN EMAIL TO CAREERS@ARCADIA.EARTH WITH YOUR RESUME AND COVER LETTER.